Water heater repair
We service and repair nearly all brands of water heater.
A water heater that isn’t working properly can totally disrupt your household’s comfort and daily routine. At Sterling, we can diagnose any issues you might be having, repair or replace your equipment, and get your hot water supply back up and running. We can also show you some preventative tips to make sure your unit stays in good working order.
Troubleshooting your water heater.
If you suspect something is seriously wrong, book a service call. Otherwise, keep reading to better understand common water heater issues and their potential causes.
Pilot light going out
- Excessive drafts
- Thermocouple malfunction
- Faulty Ignition or Pilot
- Airflow issues
- Damaged, obstructed, or dirty thermocoupler
- Dirty pilot tube
- Flex tube kinks
- Main control valve issues
- Gas buildup
Increased cost without change in use
- Dirty or clogged filter
- Thermostat Malfunction
- Improper airflow
- Any drop in efficiency is almost universally a result of sediment building up in the bottom of the tank, which increases your water heating costs.
Cold water only
- Low power or Fuse Issue
- Faulty Thermostat
- Faulty Heating element
- Low power or fuse issue
- Faulty thermostat
- Faulty heating element
Water is warm but not hot
- Faulty Thermostat or Heating Element
- Undersized Water Heater Unit
- Crossed Hot and Cold Connection
- Faulty thermostat or heating element
- Undersized water heater unit
- Crossed hot and cold connection
Leaking water
- Dirty or clogged filter
- Thermostat Malfunction
- Improper airflow
- Faulty T&P (temperature & relief) valve
- Improper water pressure
- Overheating
- Valve issues
- Adjacent plumbing issue(s)
- Loose heating element bolts
- Water tank leak
Discoloured water
- Mechanical Issues
- Airflow reduction
- Clogged burner
- Other mechanical issues
- Corrosion (failed anode rod)
- Issue with main water supply
- Sediment buildup
Typical repairs we perform.
If something is wrong with your water heater, trust the experts at Sterling to diagnose the issue and fix it.
We carry, install, and service all major makes and models of water heaters.
Hear from our customers
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Enjoy peace of mind with SterlingCare protection plans for as low as $9.99/month.
Experience the confidence that comes with knowing you're covered in any situation with SterlingCare for specific equipment or your whole home.